Terms and Conditions

What information do you need and how can we help you?

  • Complimentary site visits*
  • Risk Assessments + Method Statements
  • All electrical kit PAT tested
  • £10M PLI
  • Floor plans and photos
  • All staff trained to degree level
  • Delivery and collection within the UK
  • Flexible service – late bookings welcomed
  • No hidden charges
  • Flat rate within M25 (London)
  • Friendly and reliable service

Our primary services:

  • Crew – Freelance staff for audio visual support and video production.
  • Video production services, from concept to delivery and marketing.
  • Audio visual services, from concept to delivery. All equipment and crew supplied.
  • AV and video equipment dry-hire.
  • Transfer and copy services: from older video formats to digital.

Our Promises

  • We won’t be beaten on price. If you have a quote for comparable* products and services we will beat it by 15% straight off the bat. Your new rate for services from AVTEAMUK Ltd. will remain unchanged for at least 12 calendar months before any current price updates are applied.
  • We offer a 100% satisfaction guarantee. If you’re not totally happy with the level of service you receive we’ll discuss your final invoice before payment is due*.
  • For AVTEAMUK Ltd. crew (freelance services), if the engineer we send you isn’t up to the job you won’t pay for that person and won’t see them again*.
  • For your first booking with AVTEAMUK Ltd. we’ll pay the VAT, or 20% off your first event bill*

*Terms apply, please contact us for a full list of offer-terms.